If y'all see No Service or Searching on your iPhone or iPad

If you lot meet No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular information, larn what to do.

Check your coverage expanse

  • Make sure that you're in an expanse with cellular network coverage.
  • Turn cellular data off and so dorsum on over again. Become to Settings, then tap Cellular or Mobile Information. If you're using your iPad, you lot might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is prepare upwards for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T'due south 3G network

AT&T is phasing out their 3G network. If you lot run across No Service in the condition bar of your device and you lot have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you take an iPhone 6 or later or an iPad (tertiary generation) or afterwards, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. And so:
    • For iPhone, tap Cellular Data Options, then plow on Enable LTE.
    • For iPad, plough on LTE.

If you still run across No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > Nigh. If an update is bachelor, you'll run across an pick to update your carrier settings.
  3. To run across the version of carrier settings on your device, tap Settings > General > About and await next to Carrier.

If y'all insert a new SIM card into your iPhone or iPad, yous need to download the carrier settings for your new carrier.

Take out the SIM card

After removing the SIM card, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, enquire your carrier for a new SIM card.
  • If you transferred your SIM menu from another device, ask your carrier if your SIM bill of fare works with your iPhone or iPad.

Learn more virtually removing your iPhone SIM menu or iPad SIM card.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that yous've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might bear on your service. Contact your carrier to:

  • Verify that your account is active and in expert standing.
  • Make sure that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data program.

Only your wireless carrier can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more than help

If your carrier confirms that there'southward no outcome with your account or network, simply yous yet can't connect to a cellular network, contact Apple tree Support.

If you come across an alert next to No Service, acquire what you tin can do.

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